General Service Management Sites
- American Productivity and Quality Center
- Baldridge National Quality Program Assistance for organizations to improve preformance using Malcolm Baldrige framework.
- Benchnet: The Benchmarking Exchange
- Better Business Bureau BBB Online.
- Business.gov The official business link to the US government.
- Business Know-How.com Has a search feature.
- Call Center Managers Forum
- Center for Business Planning Provides online examples.
- Center for Customer Driven Quality Research and education organization.
- CRM Today Customer relationship management articles, case studies, news and events.
- Customer Care Institute Serving professionals in the field.
- Destination CRM
- For Charities and Donors From the BBB Wise Giving Alliance, which evaluates charities and promotes responsible giving.
- Foundation Center
- Catalog of Nonprofit Literature The Foundation Center's Online Catalog with Abstracts.
- Give Spot Philanthropy and volunteer resources.
- Guidestar: The National Database of Nonprofit Organizations
- Harvard Business for Educators: Case Studies
- HR.BLR.com
- Human Resources Library From HR.BLR.com
- HR-Guide
- HR-Village.com
- Human Resources From Inc.com
- Idealist Over 14,000 informational pages on charitable organizations.
- NonprofitFAQ From idealist.org.
- IT Service Management Institute
- Management Assistance Program for Nonprofits
- Free Management Library
- National Food Service Management Institute
- Network for Good Volunteer and charity links.
- Nonprofit Good Practice Guide Articles, resources, standards.
- onPhilanthropy A global resource for non-profit professionals.
- Quality Service Marketing Blog.
- Support Industry.com Free membership.
- Tax Information for Charities & Other Non-Profits From the Internal Revenue Service.
- Tech Republic: Nextslm.org Service Level Management IT Community; includes many articles.
- TelePlaza Directory of call center related web sites.
- Yahoo!: Business and Economy
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Reference Hours during semester:
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715-232-1353
Reference Hours during semester:
Mon-Thurs 9:00am-5:00pm
Fri 9:00am-4:30pm
Sat 1:30pm-4:30pm
Sun 2-5pm and 6-9pm
Send Email
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